Privacy Policy

Privacy Policy

Effective Date: [4/10/2026]

RingRevive LLC (“we”, “us”, “RingRevive”) provides SMS-based appointment reminders and customer engagement services. This Privacy Policy explains what information we collect about you, why we collect it, how we use it, and your rights. By using our website or services, you agree to the terms of this policy.

Information We Collect: We collect personal data to provide and improve our services, including:

Contact & Account Data: Name, email address, mailing address, and phone number (including mobile number) when you sign up or use our service. We also collect account credentials (username/password) and business details (if applicable).

Appointment & SMS Data: Appointment dates/times and related details, plus your consent to receive SMS messages. We log SMS interactions (e.g. replies like “STOP” or “HELP”) and delivery metadata.

Communications: Records of your communications with us (e.g. emails, support inquiries).

Payment Data: If you pay for our service, we collect payment information through Stripe or PayPal. We do not store full credit card numbers; payment processors handle transaction details.

Usage Data: Technical data about your use of the Site (IP address, browser type, pages visited). We do not use tracking cookies or analytics pixels (no Google Analytics/Facebook Pixel).

Third-Party Data: Information from integrations you authorize (e.g. calendar availability via Synthflow, CRM data from GoHighLevel).

How We Use Your Data: We use personal information for these purposes:

Service Delivery: To operate our SMS reminder system. We use your contact info to send appointment confirmations, reminders, and service updates via SMS.

Communications: To respond to your inquiries, send account notifications (billing, support), and update you about policy changes.

Business Operations: To manage billing, support, and customer success. For example, we use Stripe/PayPal for payments and keep billing records for accounting.

Improvements: To analyze service usage and improve our offerings. We review aggregate, non-identifying data to understand trends.

Legal Compliance: To comply with laws (e.g. recordkeeping of consent under the TCPA) and cooperate with legal requests.

Marketing (Optional): If you opt in, we may send you promotional messages. You can opt out of marketing communications at any time.

Legal Basis: We rely on your consent (e.g. opt-in to SMS marketing), the performance of our contract (providing the service), and our legitimate interests (running our business securely).

SMS Consent: If you opt in for SMS or provide your phone number, you consent to receive recurring text messages from RingRevive for appointment reminders and service updates. Message frequency varies; standard message and data rates may apply. Text STOP to cancel or HELP for help. Consent is not a condition of purchase. We will not share your mobile number with third parties for marketing purposes. You may withdraw your consent at any time. We will retain your consent record, including date, time, and method of opt-in, for as long as required by law or business compliance needs. Please see our Privacy Policy for more details.

Data Sharing: We do not sell or rent your personal data. We share data only with trusted service providers under contract to help deliver our services:

Twilio: To send SMS messages.

GoHighLevel & Synthflow: To manage scheduling and CRM functions.

Payment Processors (Stripe/PayPal): To process payments.

Support/Email Providers: To communicate with you.

These providers are required to use your data only for our purposes and to keep it secure.

No Marketing Sharing: We will not share your mobile number or personal data with third parties for marketing or promotional purposes.

Data Retention: We keep personal data only as long as necessary for business and legal purposes. For example, we retain SMS consent records for at least four years (per legal requirements). When data is no longer needed, we securely delete or anonymize it.

Your Rights: Subject to law, you have rights over your personal data, including:

Access/Know: You can request a copy of the data we hold about you.

Correct: You can ask us to correct inaccuracies.

Delete: You can request deletion of your data (unless we must retain it by law).

Limit Sensitive Data: You can limit the use of any sensitive personal information we might process.

Opt-Out of Sale: We do not “sell” your personal data, but you have the right to opt out of any future sales.

Privacy Rights for Minors: If you are under 16, a parent or guardian must consent. We do not knowingly collect data from children under 13.

To exercise these rights, contact us (see below). We will verify your identity and respond within the legal timeframe (typically 45 days).

Security: We use reasonable measures (encryption, access controls, secure servers) to protect your data. However, no system is perfectly secure. In case of a breach, we will comply with applicable notification laws.

International Transfers: Your data may be processed in the U.S. or in other countries where our providers operate. We will use standard safeguards (like contractual clauses) for any cross-border data transfers.

Changes to This Policy: We may update this Policy as our practices or laws change. The “Effective Date” at the top will reflect the latest revision. Significant changes will be communicated (e.g. via email or website notice).

Contact Us:
RingRevive LLC, 5900 Balcones Drive #30617, Austin, TX 78731, USA.
Email: [email protected]

By using our services, you agree to this Privacy Policy.